1. Introduction
This Privacy Policy describes how Kanafay ("we", "us", "our") collects, uses, and protects your personal data when you visit kanafay.com (the "Website") or use our services.
Kanafay is operated by Raymond Wong, based in Hong Kong. We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
2. Data We Collect
We collect the following types of data:
Data you provide directly:
- Name, when you submit the contact form
- Email address, when you submit the contact form
- Subject and message content, when you submit the contact form
Data collected automatically:
- IP address and browser information, for security and analytics purposes
- Pages visited and time spent on the Website, via privacy-friendly analytics (Plausible)
- No cookies are set for advertising or tracking purposes
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotations
- To deliver the services you have requested
- To communicate with you about your project
- To improve the Website and our services
- To comply with legal obligations under Hong Kong law
4. Data Retention
Contact form submissions are retained for as long as necessary to respond to your enquiry and provide ongoing services. If you do not become a client, we will delete your data within 12 months of your last communication, unless we are required to retain it for legal or accounting purposes.
5. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:
- With service providers who help us operate the Website (e.g., email delivery, analytics), who are bound by confidentiality obligations
- When required by law or court order under Hong Kong jurisdiction
- In connection with a merger, acquisition, or sale of assets, with your consent
6. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using HTTPS encryption, secure password practices, and limited access to personal data on a need-to-know basis.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights Under Hong Kong Law
Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the following rights:
- Right to access: You may request a copy of the personal data we hold about you
- Right to correction: You may request that we correct inaccurate or incomplete personal data
- Right to object: You may object to the use of your personal data for direct marketing (we do not engage in direct marketing)
- Right to withdraw consent: You may withdraw consent for the use of your personal data at any time
To exercise any of these rights, please contact us at ray@kanafay.com.
8. Cookies
This Website uses Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not track individuals. We do not use Google Analytics, advertising cookies, or third-party tracking pixels.
9. Third-Party Links
The Website may contain links to third-party websites (e.g., portfolio mockups, WhatsApp, email). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the Website after changes constitutes acceptance of the updated policy.
12. Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Kanafay (Raymond Wong)
Email: ray@kanafay.com
WhatsApp: +852 5983 3903