Privacy Policy

Last updated: October 2026

1. Introduction

This Privacy Policy describes how Kanafay (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit kanafay.com (the “Website”) or contact us about our services.

Kanafay is a pharmaceutical regulatory consultancy based in Hong Kong. We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Data We Collect

We collect the following types of data:

Data you provide directly

Name and email address, when you email us or book a consultation
Any information you choose to include in your enquiry, which may relate to your products and regulatory matters

Data collected automatically

IP address and browser information, for security and analytics purposes
Pages visited and time spent on the Website, via privacy-friendly analytics
No cookies are set for advertising or tracking purposes

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and arrange consultations
To deliver the regulatory services you have requested
To communicate with you about your engagement
To improve the Website and our services
To comply with legal obligations under Hong Kong law

4. Data Retention

Enquiries and related correspondence are retained for as long as necessary to respond to your enquiry and provide ongoing services. If you do not become a client, we will delete your data within 12 months of your last communication, unless we are required to retain it for legal or accounting purposes.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:

With service providers who help us operate the Website (e.g., booking and email services), who are bound by confidentiality obligations
When required by law or court order under Hong Kong jurisdiction
In connection with a merger, acquisition, or sale of assets, with your consent

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using HTTPS encryption, secure password practices, and limited access to personal data on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights Under Hong Kong Law

Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the following rights:

Right to access: you may request a copy of the personal data we hold about you
Right to correction: you may request that we correct inaccurate or incomplete personal data
Right to object: you may object to the use of your personal data for direct marketing (we do not engage in direct marketing)
Right to withdraw consent: you may withdraw consent for the use of your personal data at any time

To exercise any of these rights, please contact us at contact@kanafay.com.

8. Cookies

This Website uses privacy-friendly analytics that does not use advertising cookies or track individuals across sites. We do not use Google Analytics, advertising cookies, or third-party tracking pixels.

9. Third-Party Links

The Website may contain links to third-party websites (e.g., our booking provider). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

10. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the Website after changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Kanafay
Email: contact@kanafay.com